Terms & Conditions

Effective Date: 27 April 2025

Welcome to DarziDarwazePe. These Terms & Conditions govern your access to and use of our website and services. By accessing our website, booking an appointment, placing an order, or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. Our Services

DarziDarwazePe provides personalized tailoring, stitching, custom design, alteration, and styling services, including doorstep/home-visit services.

The specific details of each service, including measurements, design requirements, fabric selection, pricing, delivery timelines, and other applicable requirements, will be discussed and confirmed during the booking or consultation process.

2. Appointments

Appointments may be booked through our website, WhatsApp, telephone, or other communication channels made available by DarziDarwazePe.

Customers are expected to provide accurate contact details and be available at the agreed appointment time.

We reserve the right to reschedule an appointment due to unforeseen circumstances, operational requirements, emergencies, or other circumstances beyond our reasonable control. We will make reasonable efforts to inform the customer as soon as possible.

3. Minimum Order & Home Visit Charges

  • The minimum order value is ₹2,000.
  • A ₹500 home-visit charge applies to doorstep/home-visit appointments.
  • Any applicable home-visit charge, service charge, or other fee will be communicated to the customer before the service is confirmed.
  • Additional charges may apply depending on the complexity of the design, alterations, materials, or other specific requirements.

4. Payments

We accept payments through available payment methods, which may include:

  • Cash
  • UPI
  • Bank transfer
  • Other payment methods made available by DarziDarwazePe

A booking fee or advance payment may be required before an order or service is confirmed.

4.1 Advance Payment

A 50% advance payment of the total order value is required to confirm and begin an order, unless otherwise agreed in writing.

The remaining balance must be paid as communicated during the order or before delivery/collection of the completed garments, as applicable.

4.2 Fabric Purchased on Your Behalf

If DarziDarwazePe purchases fabric or other materials on your behalf, the full cost of such fabric or materials must be paid upfront.

Once fabric or materials have been purchased specifically for an order, the applicable cost may be non-refundable where the materials cannot reasonably be returned or reused.

5. Measurements, Designs & Customer Requirements

Customers are responsible for providing accurate information regarding their measurements, preferred styles, designs, fabric requirements, colors, and other specifications.

Where measurements are taken by DarziDarwazePe, the measurements recorded during the consultation will be used for production.

Customers should carefully communicate any specific fitting or design requirements before production begins. Changes requested after production has started may result in additional charges or changes to the delivery timeline.

6. Delivery & Completion

Delivery timelines depend on the type, complexity, quantity, fabric availability, and specific requirements of each order.

Any estimated delivery date provided by DarziDarwazePe is an estimate and may change due to circumstances such as material availability, design changes, additional alterations, or unforeseen events.

We will make reasonable efforts to complete and deliver orders within the agreed or estimated timeframe.

7. Alterations & Fitting

We aim to provide garments that meet the agreed measurements and design requirements.

Minor alterations may be offered after delivery within a specified period, subject to the terms communicated during the consultation.

Alterations required due to a change in the customer’s preferences, measurements, design requirements, or information provided after production may be subject to additional charges.

8. Customer Responsibilities

Customers are responsible for:

  • Providing accurate contact and order information.
  • Providing accurate measurements where measurements are supplied by the customer.
  • Clearly communicating design, fabric, color, and styling preferences.
  • Reviewing and confirming the agreed design and requirements before production.
  • Being available for scheduled appointments or consultations.
  • Making payments within the agreed timeframe.

DarziDarwazePe will not be responsible for delays, additional costs, or fitting issues resulting from inaccurate information or changes requested by the customer.

9. Cancellation & Order Changes

Once production has started or materials have been purchased specifically for an order, cancellation or modification may be subject to applicable charges.

Any refund, cancellation, or adjustment will depend on the stage of production, materials already purchased, work completed, and other applicable costs.

Customers should contact DarziDarwazePe as soon as possible if they wish to cancel or modify an order.

10. Intellectual Property

All content displayed on the DarziDarwazePe website, including text, logos, graphics, photographs, images, designs, branding, and other materials, is owned by or licensed to DarziDarwazePe unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or use our content, designs, branding, or images for commercial or other purposes without prior written permission.

11. Limitation of Liability

We make reasonable efforts to provide high-quality tailoring and design services. However, DarziDarwazePe shall not be responsible for:

  • Fitting issues resulting from inaccurate measurements or information supplied by the customer.
  • Changes requested by the customer after production has started.
  • Delays caused by the customer, including delayed approvals, unavailable appointments, or failure to provide required information.
  • Delays caused by fabric or material availability.
  • Delays resulting from circumstances beyond our reasonable control, including natural events, transportation disruptions, technical issues, or other unforeseen circumstances.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

DarziDarwazePe reserves the right to update or modify these Terms & Conditions from time to time.

Any changes will be published on this page with an updated Effective Date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms & Conditions or our services will be subject to the applicable jurisdiction of the courts in India.

14. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:

DarziDarwazePe
Email: info@darzidarwazepe.com
Website: darzidarwazepe.com